Orders are typically shipped from our U.S. warehouse within 2 business days after purchase. You can expect to receive your order within 5-7 business days after shipment.

Note: During peak promotional periods, order processing may take longer than usual.

Once your order has shipped, you will receive an email with the tracking number. Please check your inbox for updates.

To track your order, visit the Track Order page and enter your order number and email address.

If you need further assistance, please contact info@trillionbattery.com.

Bundled orders are shipped in multiple packages, each with a separate tracking number. These packages may not arrive at the same time. Please check the Track Order page for the tracking details of the remaining packages.

We recommend checking with your neighbors in case it was delivered to them by mistake. Additionally, please look around your front door or any designated delivery area.

If you still can’t find the package, please contact us, and we will investigate the issue further.

If your tracking information hasn't been updated for an extended period, please contact our customer service team with your order number. We will investigate the issue and provide you with an update on your order status.